Most leaders pride themselves on pristine dashboards. Revenue, margins, customer satisfaction, IT uptime, cyber performance — everything is measured, tracked, and displayed. Yet when a crisis hits — a wave of resignations, a sudden drop… KEI — The Weak Signals You Can’t Afford to Ignore
The word resilience is everywhere these days — but it doesn’t always mean the same thing.In psychology, it refers to the ability of an individual to recover after a shock. In strategy, it means an… Resilience and Governance: Balancing Humans and Organisations
April 28, 2025 will be remembered in Spain, Portugal, and southern France as a milestone in the annals of energy. Surprisingly, more than two decades after the famous blackout in the US in 2003, the… Iberian Blackout: Communication Meltdown
In most companies, SMEs included, cybersecurity is still reduced to an arsenal of technologies, procedures and awareness training. On the cyber communication side, the crisis team is in place and trained, messages and statements are… Cyber Communication: Moving Beyond Human Error
AI isn’t dehumanizing crisis communication — it’s enhancing it. From generating real-time message drafts to detecting emotional tone and misinformation, AI empowers communicators to respond faster, more accurately, and with greater empathy. Used well, AI helps organizations stay authentic under pressure.
Reputation doesn’t collapse overnight — it erodes through subtle signals. This article outlines five early warning signs, from rising internal tension to increased media scrutiny, that leaders should monitor to detect reputational fragility before it turns into a full-blown crisis.
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