The ultimate measure of a human being is not where he stands in the moments of comfort, but where he stands at times of challenges and controversy.

Martin Luther King

You must ensure the highest adoption of a disruptive solution, whether internally and externally with different stakeholders. The solution will change the habits, processes, the way people work or live. Means an enormous resistance.

We craft and execute the communication strategies for each audience that adress concerns, manage expeptations, and create a path to a smoother adoption.

Imagine, you’ve been engaged in a strategic event with a big impact on your reputation and this project goes off-rails… while you’re under tight schedule. 

We step in to realign the project, mitigate the damage, budget- and reputation-wise.

A team of your organisation is in turmoil, on the brink of a strike or already on strike. Totally opposed to a critical but needed decision from the top management. They have no choice to accept but you must mitigate the reputional risk and prevent the morale dip from spreading to other teams.

We step in to bridge the gap, creating strategies to bring the team together, (re)build trust, and gain committment back.

Imagine, your company’s data has been breached – confidential information are exposed, customers are losing trust, and your operations are disrupted. Every second counts. 

 We rapidly deploy incident response strategies to contain the breach, communicate with all the stakeholders, and restore systems and trust.

Managing a crisis is not only about “how to do it” with experience and knowledge, it is first and foremost a question of personality, if not DNA. Not everybody is cut out for crisis management. 

An emergency expert has of course a professional toolbox and is familiar with well-proven and rehearsed protocols so that they become second nature. Doing so, her/his brain has the necessary bandwidth to imagine tailored alternatives and strategies throughout the various stages of the crisis management.

No matter how fortified an organisation might be, crisis can – and often do – emerge from unforeseen sources.

Unexpected crises require swift and effective response, while the teams are already overloaded by crucial tasks.

That’s where we come in.

Our tech experts will support your teams in analysing the problem and restoring the disrupted services.

Our crisis communication specialists will help you regain control of the narrative both internally and externally (clients, suppliers, media, influencers, etc.)

What leader has not experienced a situation, where a strategic project (international event, implementation or launch of a unique technological solution, etc.) has not drifted close to the point of no-return?

If you haven’t, you’re lucky. If you have, you know the long and stressful list of risks and stakes you face to. Every action takes on a very political internal dimension due to the impact of the organisation’s reputation. 

A neutral agent/team to manage the crisis, reducing the potential internal conflits, entirely  dedicated to the project.

Due Diligence. Efficiency. Pragmatism. Leadership. Transparency. Creativity. Multilingualism.

Three Phases

• Phase 1 – Inventory
• Phase 2 – Definition of the Plan
• Phase 3 – Execution

We work in complete transparency with your teams. We take sole responsibility of the smooth running of the project, right through the recovery and success. 

Our toolbox: XLS templates, Gantt chart, Trello, and many others.

We usually operate on projects requiring three to four full-time work but we can also take on longer projects.

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